Shipping policy

PRIORITY SHIPPING
We use USPS Priority shipping. Items ship out 1-2 days after order is received and take 2-3 business days to be delivered. Orders are shipped same day if order is made before 3PM that day. Connecticut, New York and New Jersey residents may receive their package in one business day. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather. Express shipping is the only guarantee service we provided.

EXPRESS SHIPPING
We use USPS Priority Express Shipping. If your order is placed before 3 pm Eastern Time, and customer selects Express Shipping at check out, order will be shipped out the same day and received by the customer in 1-2 business days. Orders placed after 3 pm Eastern Time will ship out next business day and received the day after that. Some areas do not offer next day shipping, if this is the case, customer will be notified.

Please note shipping fulfillment can be delayed on holidays and on sale days due to large number of orders. Express orders are always sent out as scheduled.

INTERNATIONAL SHIPPING
We offer USPS International Shipping. International orders take 1-3 days to ship out plus 6-10 days to be delivered. (SHIPPING TIMES ARE ESTIMATES AND ARE NOT GUARANTEED AS THERE CAN BE DELAYS DUE TO HOLIDAYS, BAD WEATHER, AND OTHER UNFORESEEN CIRCUMSTANCES. Your patience is greatly appreciated). Shipping prices are calculated by weight at checkout.

Please note: Zoeys Boutique is not responsible for any customs fees assessed by the receiving country. If your package has not been delivered after 10 days of being shipped, please contact USPS or your countries’ postal service to inquire about our package. Most likely the package has not been delivered because it is being held by customs and is pending a retrieval fee. Any unclaimed packages will be sent back to Zoeys Boutique and cannot be refunded or resent.